FAQS
Is Island Oaks pet friendly?
Yes! Island Oaks loves animals! All dogs must be non-aggressive and leashed when outside. There is a 2-3 pet maximum per site. Be sure to check out our dog park to have some fun with your furry friends!
What is the speed limit at Island Oaks?
The speed limit is 10 MPH. The speed limit is enforced to ensure the safety of all of our guests.
Can I receive mail at Island Oaks?
Island Oaks does not accept individual pieces of mail for its guests; however, we do accept FedEx, UPS and overnight priority packages. Guests must ensure that the package has the correct name and site number.
How many people are allowed on my site and can I have visitors?
There are 8 total people allowed per site. You may have visitors at $5 per day as long as they are within that 8-person maximum.
Are there day passes at Island Oaks?
We do offer day passes based on park capacity. They are limited due to this and can be checked for availability by calling our front desk at (904) 420-7822. The rate is $25 per adult and $15 per child.
What time is check-in and check-out?
Check in for RV sites is at 1:00 p.m. and check-out is at 11:00 a.m. Check-in for rental units is at 3:00 p.m. and check-out for rental units is at 11:00 a.m.
When will the lake inflatables be up?
Our lake toys are set to be up Memorial Day-Labor Day. If there are any date changes, they will be announced on our Facebook page.
Is there Wi-Fi at Island Oaks?
We do have Wi-Fi throughout our park!
Are deposits required when making a reservation?
Yes. If you are booking an RV site within a week of the reservation, there is a one-night deposit with taxes. Within a month, it is a 10% deposit with taxes. More than a month requires a 25% deposit with taxes. For rental units, the deposit is a one-night stay.
What is the cancellation policy?
If an RV site is cancelled 48 hours before the reservation, a full refund will be issued minus a $10 processing fee. Extended stays require a 2-week notice for a full refund minus a $50 processing fee. If any reservations are cancelled without proper notice, the deposit will be forfeited.
What is the maximum RV length that you can accommodate?
We offer extended length sites up to 70 feet. Our pull-thru sites are our largest and you can specify what length you need when booking online or over the phone.
Do you allow firepits?
We do allow guests to bring their own firepits to their sites as long as they are raised off the ground and contained. We ask that our guests clean up after their fires. We also have two firepits by our clubhouse for our guests’ enjoyment.
What are the quiet hours at Island Oaks?
The quiet hours are from 10 P.M. to 8 A.M.
Can I bring my own golf cart?
Yes, you can bring your own golf cart! We just need proof of insurance for the golf cart and there is a golf cart fee of $10 per day.